Return & Refund Policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, simply contact our customer service at support@sunlightboutique.com to start your return process. You must provide your order number, which you received in an email or on a paper invoice directly from us.

If your return is accepted, we will send you the return instructions and the address where your package should be sent. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions about returns at support@sunlightboutique.com.

For every returned item, a $10 administration fee will be charged.

Damage and Problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we can assess the problem and resolve it.

Exchange

The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase of the new item.

Refund

Once we receive your return package, we will process the inspection within 7 business days and issue you a full refund within this timeframe.

Once the refund is processed, you should receive the money back in your account and statement within 3–5 business days (depending on your bank, credit card, or payment processor).

Please note that it may take some time for your bank or credit card company to process and post the refund. If it has been more than 15 business days since we approved your return, please contact us at support@sunlightboutique.com.

As our items are shipped internationally, there may be longer transit times which we have no control over. If the items are already on their way to you, no refunds are possible. Please wait until you have received the items and then return them to us.